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The Administrative and Support Services Industry provides services that are vital to the operation of businesses, government bodies and other organisations. These include office administration, hiring personnel, preparing documents, taking sales orders, providing credit reporting or collecting services, and arranging travel.

Administrative and support services are undertaken by staff working within organisations and they are also outsourced to businesses that provide specific services. These businesses include call centres, travel agencies, credit reporting agencies, recruitment agencies, cleaning services, pest control and gardening businesses.


  • Part-time or casual employment opportunities are common.
  • Some support roles, such as cleaning and gardening, can be physically demanding.