Telemarketer

Telemarketers telephone existing and prospective customers to promote goods and services, and obtain sales and arrange sales visits.

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$1129 per week
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0
in
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    Decline

    Overview

    Telemarketers telephone existing and prospective customers to promote goods and services, and obtain sales and arrange sales visits.

    Day-to-day

    • working from scripts and lists of contacts to promote goods and services by telephone
    • creating interest in goods and services, and seeking a sale or agreement to see sales representatives
    • arranging processing and despatch of goods and services, information kits and brochures to customers
    • arranging appointments for sales representatives
    • recording notes for follow-up action and updating marketing databases to reflect changes to the status of each customer
    • reporting competitor activities and issues raised by contacts for attention by managers
    • maintaining statistics of calls made and successes achieved
    • submitting periodic reports on telemarketing activities and results
    • may work in a call centre.

    Considerations

    • Stressful

    To become a Telemarketer

    • You can work as a Telemarketer without formal qualifications. Some on the job training may be provided. A certificate II or III in customer engagement might be helpful.

    • Interested in developing your digital skills? Try one of 2000 free online courses at SkillFinder.com.au(External website, Opens in new window)

      SkillFinder is a project funded by the Australian Government, through the Digital Skills Platform Program.

    Skills employers are looking for

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