Retail Supervisor

Retail Supervisors supervise and coordinate the activities of retail sales workers.

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$1101 per week
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0
in
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    Stable

    Overview

    Retail Supervisors supervise and coordinate the activities of retail sales workers.

    Day-to-day

    • ensuring that customers receive prompt service and quality goods and services
    • responding to customers' inquiries and complaints about goods and services
    • planning and preparing work schedules and assigning staff to specific duties
    • interviewing, hiring, training, evaluating, dismissing and promoting staff, and resolving staff grievances
    • instructing staff on how to handle difficult and complicated sales procedures
    • examining returned goods and deciding on appropriate action
    • taking inventory of goods for sale and ordering new stock
    • ensuring that goods and services are correctly priced and displayed
    • ensuring safety and security procedures are enforced.

    Considerations

    • Irregular hours
    • Stressful

    To become a Retail Supervisor

    • You usually need retail experience to work as a Retail Supervisor. While formal qualifications aren't essential, a certificate III or IV in retail supervising or managing may be useful.

      Take a Certificate III in Retail

    Skills employers are looking for

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