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Radio Despatchers provide radio and communications services for the coordination of operational units in transport, courier, military, emergency, security, rescue and road service organisations.


  • monitors radio frequencies including vhf, hf, channel 16 and other emergency frequencies
  • sends and receives messages
  • maintains a log of messages sent and received
  • broadcast weather reports and warnings
  • answers queries
  • listens for and answers distress calls
  • works with emergency to find and locate vessels and other persons using radio distress signals
  • monitors equipment and may undertake minor repairs as required
  • may set up telecommunication equipment.


  • stressful.

To become a Radio Despatcher

  • You can work as a Radio Despatcher without formal qualifications. Some on the job training may be provided. If you want to work as an ambulance despatcher you usually need to undertake a certificate IV in ambulance communications within 12 months of starting work.

  • Interested in developing your digital skills? Try one of 2000 free online courses at

    SkillFinder is a project funded by the Australian Government, through the Digital Skills Platform Program.

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