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Postal Delivery Officers deliver mail on foot, by bicycle or by motorised transport over allocated delivery rounds.


  • sorts and sequences items for delivery
  • delivers mail, parcels, documents and other items to customers' premises and mailboxes
  • loads and unloads mail conveyances and internal mail handling equipment
  • maintains log books, directories, mail counts, equipment maintenance logs and other delivery records
  • assists with receipting inward mail, checking wrongly addressed, mis-sorted, undelivered and redirected mail, and processing freepost and underpaid mail and some freight.


  • requires driving
  • working outdoors.

To become a Postal Delivery Officer

  • You can work as a Postal Delivery Officer without formal qualifications. Some on the job training may be provided. A certificate II or III in driving operations might be helpful.

Skills employers are looking for

  • Sorting

  • Mail Sorting

  • Occupational Health and Safety

  • Communication Skills

  • Customer Service

  • Physical Demand

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