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$1,295 per week


Credit and Loans Officers analyse, evaluate and process credit and loan applications.


  • analysing information about customers and examining references, credit ratings, investment risks, pay slips and other information against predetermined policy standards
  • contacting financial and credit institutions to obtain information about customers
  • preparing papers setting out conditions of credit and loans, rates of repayment and loan periods, and providing information about customers' standing to financial and credit institutions
  • authorising the approval of credit and loan applications and recommending credit and loan conditions and limits
  • keeping records of payments, and preparing routine letters requesting payment for overdue accounts and forwarding these for legal action
  • answering inquiries concerning credit standing of customers, loan balances and penalties
  • may recommend, approve and arrange mortgages
  • may work in a call centre.


  • stressful.

To become a Credit and Loans Officer

  • You can work as a Credit or Loans Officer without formal qualifications, however, they may be useful. Some workers have Vocational Education and Training (VET) or university qualifications in areas such as banking and finance, accounting, business and management or management and commerce.

    Take a Certificate IV in Credit Management

Skills employers are looking for

  • Communication Skills

  • Building Relationships

  • Microsoft Excel

  • Customer Service

  • Organisational Skills

  • Writing

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