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Overview

Admissions Clerks record and process information required for the admission and discharge of hospital patients, and respond to telephone inquiries.

Day-to-day

  • greets and welcomes patients, and directs them to the appropriate person
  • arranges and records details of admissions
  • answers, connects and transfers telephone calls
  • receives and resolves complaints from patients and the public
  • may perform other clerical tasks such as word processing, data entry, filing, mail dispatch and photocopying.

Considerations

  • stressful.

To become an Admissions Clerk

Skills employers are looking for

  • Communication Skills

  • Computer Literacy

  • Data Entry

  • Organisational Skills

  • Typing

  • Customer Service

Careers to explore