Receptionist

Receptionists receive and welcome visitors, patients, guests and clients, and respond to inquiries and requests.

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$982 per week
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0
in
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    Stable

    Overview

    Receptionists receive and welcome visitors, patients, guests and clients, and respond to inquiries and requests.

    Day-to-day

    • greeting and welcoming visitors, and directing them to the appropriate person
    • arranging and recording details of appointments
    • answering inquiries and providing information on the goods, services and activities of the organisation
    • answering, connecting and transferring telephone calls
    • receiving and resolving complaints from clients and the public
    • receiving and distributing correspondence, facsimile messages and deliveries
    • maintaining the reception area
    • advising on and arranging reservations and accommodation
    • may perform other clerical tasks such as word processing, data entry, filing, mail despatch and photocopying.

    Considerations

    • Stressful

    To become a Receptionist

    • You can work as a Receptionist without formal qualifications, however, a Vocational Education and Training (VET) course in administration, secretarial or clerical studies may be useful.

      Take a Diploma of Business Administration

    Skills employers are looking for

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