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$982 per week
Moderate

Overview

Receptionists receive and welcome visitors, patients, guests and clients, and respond to inquiries and requests.

Day-to-day

  • greeting and welcoming visitors, and directing them to the appropriate person
  • arranging and recording details of appointments
  • answering inquiries and providing information on the goods, services and activities of the organisation
  • answering, connecting and transferring telephone calls
  • receiving and resolving complaints from clients and the public
  • receiving and distributing correspondence, facsimile messages and deliveries
  • maintaining the reception area
  • advising on and arranging reservations and accommodation
  • may perform other clerical tasks such as word processing, data entry, filing, mail despatch and photocopying.

Considerations

  • stressful.

To become a Receptionist

  • You can work as a Receptionist without formal qualifications, however, a Vocational Education and Training (VET) course in administration, secretarial or clerical studies may be useful.

    Take a Diploma of Business Administration

Skills employers are looking for

  • Communication Skills

  • Organisational Skills

  • Microsoft Office

  • Customer Service

  • Office Administration

  • Data Entry

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