Overview
Secretaries (General) perform secretarial, clerical and other administrative tasks in support of Managers and Professionals.
Day-to-day
- liaises with other staff to arrange meetings, and to gain and provide information
- prepares reports, briefing notes and correspondence, and proofreads work for typographical and grammatical errors
- maintains appointment diaries and makes travel arrangements
- processes incoming and outgoing mail, files correspondence and maintains records
- answers telephone calls, responds to inquiries and redirects callers
- takes and transcribes dictation of letters and other documents
- greets visitors, ascertains nature of business and directs visitors to appropriate personal
- may implement management decisions and maintain records of meetings
- may handle bookkeeping and petty cash functions.
To become a Secretary (General)
You can work as a Secretary (General) without formal qualifications, however, a certificate III, IV or diploma in secretarial and clerical studies, business administration or another related field may be useful.
Skills employers are looking for
