Travel Consultant

Travel Consultants plan travel, accommodation and associated arrangements for clients, and make travel bookings. They may work in call centres.

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Not available
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    Stable

    Overview

    Travel Consultants plan travel, accommodation and associated arrangements for clients, and make travel bookings. They may work in call centres.

    Day-to-day

    • determines clients' requirements for travel, accommodation and special interests
    • suggests itineraries based on available travel routes, availability and convenience of transport and cost
    • makes and confirms travel and accommodation reservations and informs clients of bus, plane, ship and train connections
    • notifies clients of travel dates, baggage limits, and medical and visa requirements
    • provides information on tourist attractions and tour availability, and procedures for dealing with lost and stolen documents
    • assists with travel clearances
    • collects payments and issues clients' itineraries, relevant documentation, tickets for travel and vouchers for accommodation
    • provides information on travel insurance, relevant government regulations such as customs regulations, and use of credit cards and traveller's cheques
    • answers inquiries from tourists and offers suggestions about tours, travel routes, accommodation and local customs
    • provides literature and information on local and national tours and places of interest
    • discusses transport availability and cost.

    To become a Travel Consultant

    • You can work as a Travel Consultant without formal qualifications, however, a course in travel, tourism or another related field may be useful. Vocational Education and Training (VET) and university are both common study pathways.

      Find a Certificate or Diploma in Travel and Tourism

    Skills employers are looking for

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