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Crowd Controllers carry out crowd control duties at entertainment, sporting or recreational venues.


  • issues security passes to authorised visitors and gives directions
  • maintains order at venues where there are large gatherings of people.


  • physically demanding
  • working outdoors.

To become a Crowd Controller

  • You can work as a Crowd Controller without formal qualifications, however, a certificate II or III in security operations may be useful.

  • Registration or licencing may be required.

Skills employers are looking for

  • Crowd Control

  • Communication Skills

  • First Aid

  • Customer Service

  • Security Operations

  • Conflict Management

Careers to explore