Overview
Hotel Service Managers supervise and coordinate the activities of hotel service workers.
Day-to-day
- determining work requirements and allocating duties to Commercial Housekeepers, Luggage Porters and Doorpersons
- conferring with managers to coordinate activities with other organisational units
- maintaining attendance records and rosters
- explaining and enforcing safety regulations
- overseeing the work of the unit and suggesting improvements and changes
- conferring with workers to resolve grievances
- may perform front office and hotel reception duties.
Considerations
- Irregular hours
- Stressful
To become a Hotel Service Manager
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You can work as a Hotel Service Manager without formal qualifications, however, a course in hospitality, tourism, hospitality management, or business may be useful. Vocational Education and Training (VET) and university are both common study pathways.
Skills employers are looking for
