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Telecommunications Technical Officer or Technologists carry out specialised design and support functions in telecommunications engineering including optimisation and performance monitoring of telecommunications networks, diagnosis and repair of faults, and the selection and installation of equipment.


  • installs, maintains and diagnoses malfunctions of microwave, telemetry, satellite and other radio and electromagnetic communication systems
  • configures and integrates networks and technology with computer software, hardware, desktops, peripherals, databases and operating systems
  • develops and records logs of the details, locations and statuses of inventories, parts, equipment and instruments and maintains the documentation of communication policies, procedures, guidelines and regulations, and quality standards
  • provides technical advice and information, and monitors the performance of complex networks and equipment
  • plans the development of customer access network infrastructure
  • liaise with vendors, suppliers, service providers and external resources and monitors contractual obligations and performance delivery
  • provides ongoing support in designing, optimising, troubleshooting, diagnosing, repairing and resolving of network performance malfunctions, defects and faults.


  • requires driving.

To become a Telecommunications Technical Officer and Technologist

  • You usually need a certificate III, IV or diploma in telecommunications technology or another related field to work as a Telecommunications Technical Officer or Technologist.

    Find a Certificate in Telecommunications Technology

  • Interested in developing your digital skills? Try one of 2000 free online courses at

    SkillFinder is a project funded by the Australian Government, through the Digital Skills Platform Program.

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