Overview
Other ICT Support Technicians includes jobs like Applications Packager, Computer Systems Technician, and Telecommunications Computer Systems Technician.
Day-to-day
- determines software and hardware requirements to provide solutions to problems
- responds to queries on software and hardware problems
- installs and downloads appropriate software
- adapts existing programs to meet users' requirements
- ensures efficient use of applications and equipment
- implements computer networks, designs and maintains websites
- repairs and replaces peripheral equipment such as terminals, printer and modems
- may work in a call centre.
Considerations
- Stressful
To become an Other ICT Support Technician
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You need extensive experience, or a formal qualification in information, digital media and technology to work as an Other ICT Support Technician. Vocational Education and Training (VET) and university are both common study pathways.
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Interested in developing your digital skills? Try one of 2000 free online courses at SkillFinder.com.au(External website, Opens in new window)
SkillFinder is a project funded by the Australian Government, through the Digital Skills Platform Program.
Skills employers are looking for
