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Welfare Workers assist individuals, families and groups with social, emotional or financial difficulties to improve quality of life, by educating and supporting them and working towards change in their social environment.


  • provides support while exploring alternatives with clients who experience difficulties such as marital problems, unemployment, illness and drug abuse
  • assesses risks and provides intensive short-term crisis counselling for victims of domestic violence, child abuse, disasters and other crises
  • assists to establish and administer neighbourhood houses, community groups, employment training programmes and other services.


  • requires driving
  • stressful.

To become a Welfare Worker

Skills employers are looking for

  • Case Management

  • Communication Skills

  • Working With Patient And/Or Condition: Mental Health

  • Building Relationships

  • Planning

  • First Aid

Careers to explore