Overview
ICT Quality Assurance Engineers create, maintain and manage technical quality assurance processes and procedures to assess efficiency, validity, value and functional performance of computer systems and environments, and audit systems to ensure compliance with, and adherence to, accredited internal and external industry quality standards and regulations. They may supervise the work of ICT quality assurance teams.
Day-to-day
- schedules and conducts quality audit inspections, and analyses and reviews systems, data and documentation
- identifies variations and potential high risk areas in securing adherence to standards and procedures
- recommends corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures
- communicates, educates and liaises with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities.
To become an ICT Quality Assurance Engineer
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You usually need a bachelor or postgraduate degree in a related information technology field (such as computer science or software engineering) to work as an ICT Quality Assurance Engineer. Training may also be available through Vocational Education and Training (VET). There are also a wide range of vendor and industry certifications available that may substitute for formal qualifications and can be highly regarded by employers.
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