determines product structure and service standards
formulates and implements purchasing and marketing policies, and sets prices
promotes and advertises the establishment's goods and services
sells services to customers
keeps track of product availability (e.g. tour packages) and financial transactions
undertakes budgeting for the establishment
controls selection, training and supervision of staff
ensures compliance with occupational health and safety regulations.
To become a Travel Agency Manager
You can work as a Travel Agency Manager without formal qualifications, however, a Vocational Education and Training (VET) or university course in travel, tourism or another related field may be useful.