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Overview

Bed and Breakfast Operators organise and control the operations of bed and breakfasts to provide a short term, highly personalised accommodation and leisure services for guests including breakfast. They ensure that guests' needs, wants and comfort are satisfied during their stay.

Day-to-day

  • oversees reservation, reception and housekeeping activities
  • plans, directs and co-ordinates the organisation, it's administration and the operation of the establishment
  • oversees accounting and purchasing activities
  • ensures compliance with occupational health and safety regulations
  • may provide guests with local tourism information, and arrange tours and transportation
  • keeps appropriate records
  • exercises public relations and marketing responsibilities
  • assesses and reviews customer satisfaction and handles guest complaints.

Considerations

  • stressful.

To become a Bed and Breakfast Operator

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