Bed and Breakfast Operator

Bed and Breakfast Operators organise and control the operations of bed and breakfasts to provide a short term, highly personalised accommodation and leisure services for guests including breakfast. They ensure that guests' needs, wants and comfort are satisfied during their stay.

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    Overview

    Bed and Breakfast Operators organise and control the operations of bed and breakfasts to provide a short term, highly personalised accommodation and leisure services for guests including breakfast. They ensure that guests' needs, wants and comfort are satisfied during their stay.

    Day-to-day

    • oversees reservation, reception and housekeeping activities
    • plans, directs and co-ordinates the organisation, it's administration and the operation of the establishment
    • oversees accounting and purchasing activities
    • ensures compliance with occupational health and safety regulations
    • may provide guests with local tourism information, and arrange tours and transportation
    • keeps appropriate records
    • exercises public relations and marketing responsibilities
    • assesses and reviews customer satisfaction and handles guest complaints.

    Considerations

    • Stressful

    To become a Bed and Breakfast Operator