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Quality Assurance Managers manage the deployment of quality systems and certification processes within organisations.


  • identifies and develops objectives, strategies and plans to achieve customer satisfaction and maximise efficient use of an organisation's resources, including identifying potential improvements to systems, processes and work flows
  • identifies formal standards and regulatory codes appropriate to an organisation's needs and assists with the documentation of processes and operating procedures
  • implements statistical methodologies and quality tools to monitor and control quality to satisfy internal and external customer requirements.


  • stressful
  • working outdoors.

To become a Quality Assurance Manager

  • You usually need a formal qualification in business management, science, engineering or another related field and relevant experience to work as a Quality Assurance Manager. University and Vocational Education and Training (VET) are both common study pathways.

    Find a Bachelor of Business (Management)

Skills employers are looking for

  • Communication Skills

  • Quality Assurance and Control

  • Quality Management

  • Compliance Management

  • Building Relationships

  • Risk Management

Careers to explore