Overview
Quality Assurance Managers manage the deployment of quality systems and certification processes within organisations.
Day-to-day
- identifies and develops objectives, strategies and plans to achieve customer satisfaction and maximise efficient use of an organisation's resources, including identifying potential improvements to systems, processes and work flows
- identifies formal standards and regulatory codes appropriate to an organisation's needs and assists with the documentation of processes and operating procedures
- implements statistical methodologies and quality tools to monitor and control quality to satisfy internal and external customer requirements.
Considerations
- Working outdoors
- Stressful
To become a Quality Assurance Manager
You usually need a formal qualification in business management, science, engineering or another related field and relevant experience to work as a Quality Assurance Manager. University and Vocational Education and Training (VET) are both common study pathways.
Skills employers are looking for
